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PGM · Rustenburg, South Africa

PGM mining — 20-second centralisation after a two-day production halt

Customer anonymised — outcome verified by Tru-Trac

Verified outcomes

  • Dominant outcome

    20sto centralise

  • Secondary metric

    2 daysproduction halt prior

  • Secondary metric

    Site stdafter success

03 / Engineering narrative

The situation, the problem, and what changed.

  1. 01

    The situation

    A PGM operation in Rustenburg suffered a two-day production halt after a critical conveyor belt mistracked under load. Multiple previously installed tracking products had failed to hold the belt true.

  2. 02

    The problem (root cause)

    The belt repeatedly drifted off centre. Each previous tracking attempt either failed to correct or held only briefly under variable load.

  3. 03

    What Tru-Trac did

    Tru-Trac assessed the application and installed two correctly specified belt trackers — one on the carry side after the load zone, one on the return side near the tail pulley.

  4. 04

    The outcome (measured result)

    The belt centralised within 20 seconds and remained true under full load from the first shift. The site has since adopted the same tracker specification across similar belts.

  5. 05

    Why it worked

    The selected trackers matched the operating envelope: belt width, speed, loading condition, and the position-specific corrective force required. Specification, not just product family, was the lever.

04 / Tru-Trac products on this case

The product family that did the work.

Browse the family pages for specifications, sizing, and the full range of variants matched to operating conditions.

05 / Related cases

Similar conveyors. Similar pathways.

Cases sharing this commodity or failure mode. Each follows the same structure so you can compare like-for-like.

A similar conveyor problem?

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