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Conveyor component OEM · Since 1994 · 80+ countries

We engineerconveyor uptime.

Precision conveyor components, disciplined installation, and performance partnerships — for bulk-handling operations where downtime is the real cost.

South African OEM · Est. 1994Bulk-handling specialists80+ countries · 6 continents
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Years engineering conveyor performance
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Countries served, across 6 continents
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Authorised distributor territories
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Measured reduction in unplanned stoppages (copper tripper conveyor)

The Tru-Trac System · Diagnose


Every failure traces back to a zone on the belt. Start from the symptom you're seeing, or explore by zone — either way, Tru-Trac points you to the originating zone and the component family engineered to control it.

The Tru-Trac System · Five zones of control

Where problems begin.

Material drop forces damage the belt and misalign the load. Control impact and containment at the transfer point and the rest of the system inherits a stable belt.

Impact bedsSkirting & sealingDust control
Load-zone components

Stabilise after loading.

Mistracking wanders into spillage, edge damage and structural wear. Carry-side trackers and engineered idlers hold the belt centred at any tonnage.

Belt trackersIdlers & frames
Carry-side components

Carryback starts here.

Material that clings past the head pulley becomes buildup, spillage and housekeeping risk. Primary and secondary cleaners remove it at the source.

Primary cleanersSecondary cleaners
Discharge components

Protect the return run.

Whatever cleaning misses, the return-side spreads along the gantry. Return trackers and plows protect pulleys and keep the tail drift-free.

Return trackersV-plows
Return-side components

See it before it compounds.

Rip detection and belt scales convert the belt from a blind spot into a measured asset — catching the first failure before it cascades into the next.

Rip detectionBelt scales
Monitoring systems

02 · Components


Each is specified against your belt width, speed, load, material, and failure mode — not selected by default.

All ten component families shown — the full Tru-Trac engineered range across tracking, cleaning, impact, sealing, idlers, weighing, protection, safety, belting, and repair.

View all component families

Failure Loop · Reactive Cycle

Small conveyor issues rarely stay small — one unresolved failure triggers the next. Tru-Trac breaks the cycle at the source.

Seven stages · self-reinforcing · click or hover a stage

02Carryback &Spillage03Idler Wear& Failure04BeltDamage05UnplannedStoppage06EmergencyCall-Out07DeferredInspection01BeltMisalignmentREACTIVE CYCLEFailure compoundsthe next failure

Stage 01 of 07

Belt Misalignment

Operational Impact

  • Increased belt edge wear
  • Tracking instability
  • Material loss and secondary spillage
  • Higher maintenance intervention

Tru-Trac Solution

Tru-Trac belt tracking systems help correct misalignment at the source, keeping the belt centred and stable before damage escalates.

Explore tracking solutions

Controlled Outcome

−62%

Reduction in unplanned stoppages, measured on a partnered site once the loop is broken at source.

Break the cycle. Protect performance.

Tru-Trac solutions identify issues early and stop the chain reaction before it impacts safety, uptime, and productivity.

  • Early Detection

    Spot issues before they escalate.

  • Proactive Protection

    Prevent failure, reduce downtime.

  • Performance Control

    Keep conveyor systems running at their best.

The Tru-Trac engineering posture


The Tru-Trac engineering posture

03 · Case studies

Measured results from some of the world's hardest operations — the failure, the engineering decision, the outcome.

Featured

Copper · Zambia · Tripper conveyor — production-increase recovery

Tripper conveyor belt damage eliminated.

A production tonnage increase pushed belt dynamics beyond the installed tracking system. Tru-Trac installed an Apex Trough Tracker after the load zone and a Dual Return Tracker near the tail pulley.

  • −62%
    unplanned stoppages
  • 0
    belt damage events

Performance Partnership

For operations that need more than component supply, an embedded Tru-Trac team takes ownership of conveyor availability — installation discipline, condition-based intervention, maintenance governance, and measured performance reporting.

  • Embedded on site

    Technicians and a resident engineer working your conveyors — not just supplying the parts.

  • Measured, not promised

    Belt availability tracked against an agreed threshold and reported back — an outcome you can audit.

  • Accountable to uptime

    Condition-based intervention and maintenance governance that drive unplanned stoppages down.

95.4% belt availability, measured against the agreed threshold.

Delivered on a copper operation in Central Africa under a Tru-Trac performance partnership — six field technicians and a resident engineer, with unplanned stoppages down 62%.

Global reach


With trusted partners in over 80 countries, we deliver responsive service wherever you operate. Select your country to connect with the local distributor team that can respond fastest.

World · equirectangular — Click a highlighted country to connect with its local partner.

Click on a region or country
to connect with your local partner.

Find a partner

Select a country to get started.

Click any country on the map with a Tru-Trac partner presence. We'll connect you with the local distributor team for your region.

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  • 80+

    Countries served

    Global reach you can rely on.

  • 40+

    Authorised distributor territories

    Local expertise. Local support.

  • 6

    Continents

    Solutions proven worldwide.

  • 30+

    Years engineered in South Africa

    Built on experience.

Global footprint. Local commitment. One partner you can trust.

Channel Partner Opportunity

We work with distributors and service partners who don't just resell — they're technically credible, commercially active, and able to develop conveyor performance opportunities.

  1. 01

    Who this is for

    Established conveyor-component distributors, belting and service businesses, OEM-aligned partners, and regional technical sales firms.

  2. 02

    What partners access

    The engineered range, application support, product training, specification guidance, marketing support, technical escalation, and manufacturer-level backup.

  3. 03

    What Tru-Trac looks for

    Regional market access, technical credibility, active sales capability, a service orientation, and the willingness to protect the Tru-Trac engineering standard.

Grow with a brand trusted in over 80 countries.

Become a Tru-Trac channel partner and represent the engineered standard in your territory.

Field-tested · customer-spoken

  • “The trackers continue to perform well after years of use. The range makes it easier to match the right tracker to different belt conditions.”

    Lim · UMS Malaysia

  • “Tru-Trac helped us fix spillage and misalignment in the plant. What stands out is the support — when we hit a problem, they respond fast with something that works.”

    Peter · Plant Maintenance · Glencore

  • “Tru-Trac provided a simple, well-supported application that resolved our mistracking challenges.”

    Rinaldi · Solusi Bangun Indonesia

  • “We were impressed by the accuracy and the service support. They trained us on in-house calibration, and a technician still visits site monthly.”

    Dustin · Maintenance Superintendent · AfriSam

Selected operators · approved references
  • BHP Billiton
  • Glencore
  • Anglo American
  • Vale
  • De Beers Group
  • Gold Fields
  • Sasol
  • Exxaro
  • ArcelorMittal
  • ThyssenKrupp
  • Freeport
  • Holcim
  • BHP Billiton
  • Glencore
  • Anglo American
  • Vale
  • De Beers Group
  • Gold Fields
  • Sasol
  • Exxaro
  • ArcelorMittal
  • ThyssenKrupp
  • Freeport
  • Holcim