Skip to main content
Tru-Trac
Global conveyor component partner · Est. 1994 · 80+ countries

We engineerconveyor uptime.

Precision-engineered conveyor components, installation discipline, and performance partnerships for demanding bulk-handling operations where uptime matters.

0+
Years engineering conveyor performance
0K+
Components installed
0+
Countries served · 6 continents
0%
Belt availability under contract
-0%
Reduction in unplanned stoppages

Trusted across bulk handling

Mining · Ports · Power · Cement · Aggregates · Steel · Bulk handling.

Operating inside major mining, ports, power, cement, aggregates, steel, and bulk-handling operations across six continents and three decades.

Selected operators we work withApproved customer references
  • BHP Billiton
  • Glencore
  • Anglo American
  • Vale
  • De Beers Group
  • Debswana
  • Sasol
  • Exxaro
  • Gold Fields
  • Harmony Gold
  • Samancor
  • Assmang
  • AfriSam
  • First Quantum
  • Kaz Minerals
  • Freeport
  • ArcelorMittal
  • Voestalpine
  • ThyssenKrupp
  • BEUMER Group
  • Voith
  • Holcim
  • Lafarge
  • Cementos Argos
  • Buzzi Dyckerhoff
  • Titan
  • Egger
  • Aggregate Industries
  • MIBRAG
  • LEAG
  • K+S
  • Northern Star
  • Batisöke
  • Masanes
  • Schmersal
  • Harmony

01 / Where to start

One engineering capability.
Four practical ways to engage.

Choose the route that fits the problem or opportunity in front of you. Every path is supported by the same engineering standard.

01

Components

Precision-engineered trackers, cleaners, idlers, impact beds, skirting, monitoring, protection systems, belting and repair products, specified to your operating conditions.

For: Engineers, maintenance managers, procurement teams, distributors.

02

Installation & Commissioning

Installation delivered to a documented commissioning standard, with site surveys, supervision, baseline checks, and recorded sign-off.

For: Project engineers, EPCMs, maintenance superintendents.

03

Performance Partnership

Field support, condition-based intervention, maintenance governance, and performance-linked accountability for operations that need more than component supply.

For: Operations directors, reliability leaders, executive sponsors.

Channel Partner Route

Distributor & Channel Partner Enquiry

A clear route for regional distributors, service partners and technical sales organisations that want to represent Tru-Trac in suitable markets.

For: Potential distributors, service partners, OEM-aligned partners and regional technical sales businesses.

02 / Components

Engineered components.
Specified, not catalogued.

Tru-Trac manufactures conveyor components across the full belt system, from tracking and cleaning to impact protection, sealing, idlers, monitoring, safety, belting and repair support. Each product is selected against the conveyor conditions: belt width, speed, load, material, duty cycle, environment, and failure mode.

01/06

Six flagship families shown — the full component range covers tracking, cleaning, impact, sealing, idlers, monitoring, safety, belting, and repair.

View all component families

03 / Flagship Engagement

File · TT-CE-001 · Active partnership · Year 2 onwards

Performance partnership in a high-duty copper operation.

Copper operation · Central Africa · High-duty bulk handling circuit

An embedded Tru-Trac field team supports conveyor availability through installation discipline, condition-based intervention, maintenance governance, and performance reporting.

The decision is not whether belt management has a cost. It is whether that cost is paid through planned control or unplanned downtime.
95.4%
Availability delivered against agreed threshold
-62%
Reduction in unplanned stoppages
6 + 1
Six field technicians and one resident engineer on site
Year 2
Contractor recognition achieved

04 / The integrated system

Three domains.
One programme.

Whether you buy a single component or enter a full performance partnership, the engineering logic is the same: understand the conveyor, identify the failure mode, specify for the duty, install to a standard, and monitor the result.

  1. 01Domain

    Product Engineering

    Components specified to the operating conditions: belt width, speed, load, material, environment, and duty cycle.

  2. 02Domain

    Installation & Commissioning

    Installation delivered to a defined standard, with pre-installation checks, post-installation baseline, and recorded sign-off.

  3. 03Domain

    Performance Partnership

    Field support, maintenance governance, condition-based intervention, and performance measurement against agreed operating targets.

05 / The problem

You are not losing production to failure.
You are funding it.

Every unplanned conveyor stoppage has a measurable cost footprint: lost throughput, emergency call-outs, accelerated belt wear, spare inventory, safety exposure, clean-up labour, and management time. Most operations absorb this as the cost of doing business.

01
Lost throughput during unscheduled stoppage
Direct revenue loss
02
Emergency call-outs and replacement logistics
Per-event expense
03
Premium carried spare inventory
Asset overhead
04
Accelerated belt and structural fatigue
Compounding wear
05
Contractual penalty exposure
Contract risk
06
Safety and incident reporting overhead
Operational overhead
07
Non-productive maintenance time
Indirect labour

It does not have to be. The cost is controllable.

Understand the Cost of Conveyor Failure

05.2 / The failure loop

The failure is not isolated. It compounds.

Misalignment, carryback, spillage, idler wear, belt damage, and emergency maintenance often feed into one another. Tru-Trac's approach is to identify where the loop starts and control the conveyor as a system.

Stage count

7stages

Each failure compounds the next.

System type

Self-reinforcing

No single intervention breaks the cycle.

01
Belt misalignment
02
Carryback & spillage
03
Idler wear & failure
04
Belt damage
05
Unplanned stoppage
06
Emergency call-out
07
Deferred inspection

Reactive cycle

Failure compounds
the next failure

Live readout

Stage 01 / 07

Belt misalignment

Controlled outcome

−62%

Average reduction in unplanned stoppages once the loop is broken at source.

06 / Global footprint

Engineered in South Africa.
Specified globally.

Tru-Trac designs and manufactures conveyor components in South Africa for bulk-handling operations across six continents. Supported through regional offices, authorised distributors, and technical partners.

  1. 80+
    Countries served
  2. 40+
    Authorised distributor territories
  3. 6
    Continents
  4. 30+
    Years engineered in South Africa

Every site has a story. Every operating condition teaches the next specification.

07 / How a partnership starts

Start with one conveyor.
Scale only where justified.

Assessment, pilot, programme. At the operation’s pace, with the level of support matched to the conveyor risk.

  1. 012–5 days

    Assessment

    Audit. Findings. Prioritised recommendations. A Tru-Trac team assesses the conveyor in its operating environment and identifies the failure modes, risks, and highest-value interventions.

  2. 0290 days · one belt

    Pilot

    One belt. Measurable outcome. Tru-Trac re-specifies, installs, commissions, and monitors a nominated conveyor, then reports the outcome transparently.

  3. 03Annual · KPI-linked

    Partnership

    Full programme. Performance-led. A structured support model aligned to the operation's requirements, with service level, reporting, governance, and accountability defined upfront.

Customer statement

Field-tested, customer-spoken.

What partnership looks like once it's earned. Edited from the original source for clarity; first-name attribution by default.

  • Tracking and Support

    Tru-Trac helped us address spillage and misalignment problems in the plant. What stands out most is the support. When we face a challenge, they respond quickly with practical solutions.

    Peter · Plant Maintenance Team · Glencore

    Reduced spillage, reliable product quality, responsive technical support at plant level.

08 / Channel partner opportunity

Represent an engineering-led conveyor component manufacturer with global field credibility.

Tru-Trac works with regional distributors, service partners, OEM-aligned partners and technical sales organisations that can support conveyor operators with product access, application knowledge, and local responsiveness. The strongest partners are not only product resellers. They are commercially active, technically credible, and able to develop conveyor performance opportunities in their region.

  1. 01

    Who this is for

    Established conveyor component distributors, belting and service businesses, OEM-aligned partners, regional technical sales companies, and field service organisations.

  2. 02

    What partners can access

    A proven conveyor component range, application support, product training, specification guidance, marketing support, technical escalation and manufacturer-level backup.

  3. 03

    What Tru-Trac looks for

    Regional market access, technical credibility, active sales capability, service orientation, customer relationships, and willingness to protect the Tru-Trac engineering standard.

Start where the failure repeats

Start with the conveyor that gives you the most trouble.

Tell us where the failure repeats. We will help you understand whether the issue is tracking, cleaning, loading, impact, maintenance discipline, or system behaviour.

Address
KwaZulu-Natal, South Africa
Reach
80+ countries · 6 continents
Direct line
+27 12 661 9531