Identified issue
Belt mistracking & wander
Likely problem
Running off centreline from off-centre loading, structural misalignment or idler condition; drives edge damage and spillage.
Precision conveyor components, disciplined installation, and performance partnerships — for bulk-handling operations where downtime is the real cost.
South African OEM · Est. 1994Bulk-handling specialists80+ countries · 6 continentsThe Tru-Trac System · Diagnose
Every failure traces back to a zone on the belt. Start from the symptom you're seeing, or explore by zone — either way, Tru-Trac points you to the originating zone and the component family engineered to control it.
Identified issue
Likely problem
Running off centreline from off-centre loading, structural misalignment or idler condition; drives edge damage and spillage.
The Tru-Trac System · Five zones of control
Material drop forces damage the belt and misalign the load. Control impact and containment at the transfer point and the rest of the system inherits a stable belt.
Mistracking wanders into spillage, edge damage and structural wear. Carry-side trackers and engineered idlers hold the belt centred at any tonnage.
Material that clings past the head pulley becomes buildup, spillage and housekeeping risk. Primary and secondary cleaners remove it at the source.
Whatever cleaning misses, the return-side spreads along the gantry. Return trackers and plows protect pulleys and keep the tail drift-free.
Rip detection and belt scales convert the belt from a blind spot into a measured asset — catching the first failure before it cascades into the next.
02 · Components
Each is specified against your belt width, speed, load, material, and failure mode — not selected by default.
All ten component families shown — the full Tru-Trac engineered range across tracking, cleaning, impact, sealing, idlers, weighing, protection, safety, belting, and repair.
View all component familiesFailure Loop · Reactive Cycle
Small conveyor issues rarely stay small — one unresolved failure triggers the next. Tru-Trac breaks the cycle at the source.
Seven stages · self-reinforcing · click or hover a stage
Stage 01 of 07
Operational Impact
Tru-Trac Solution
Tru-Trac belt tracking systems help correct misalignment at the source, keeping the belt centred and stable before damage escalates.
Explore tracking solutionsControlled Outcome
−62%
Reduction in unplanned stoppages, measured on a partnered site once the loop is broken at source.
Tru-Trac solutions identify issues early and stop the chain reaction before it impacts safety, uptime, and productivity.
Early Detection
Spot issues before they escalate.
Proactive Protection
Prevent failure, reduce downtime.
Performance Control
Keep conveyor systems running at their best.
The Tru-Trac engineering posture
— The Tru-Trac engineering posture
03 · Case studies
Measured results from some of the world's hardest operations — the failure, the engineering decision, the outcome.
Copper · Zambia · Tripper conveyor — production-increase recovery
A production tonnage increase pushed belt dynamics beyond the installed tracking system. Tru-Trac installed an Apex Trough Tracker after the load zone and a Dual Return Tracker near the tail pulley.
Performance Partnership
For operations that need more than component supply, an embedded Tru-Trac team takes ownership of conveyor availability — installation discipline, condition-based intervention, maintenance governance, and measured performance reporting.
Technicians and a resident engineer working your conveyors — not just supplying the parts.
Belt availability tracked against an agreed threshold and reported back — an outcome you can audit.
Condition-based intervention and maintenance governance that drive unplanned stoppages down.
95.4% belt availability, measured against the agreed threshold.
Delivered on a copper operation in Central Africa under a Tru-Trac performance partnership — six field technicians and a resident engineer, with unplanned stoppages down 62%.
Global reach
With trusted partners in over 80 countries, we deliver responsive service wherever you operate. Select your country to connect with the local distributor team that can respond fastest.
World · equirectangular — Click a highlighted country to connect with its local partner.
Click on a region or country
to connect with your local partner.
Find a partner
Click any country on the map with a Tru-Trac partner presence. We'll connect you with the local distributor team for your region.
Global footprint. Local commitment. One partner you can trust.
Channel Partner Opportunity
We work with distributors and service partners who don't just resell — they're technically credible, commercially active, and able to develop conveyor performance opportunities.
Established conveyor-component distributors, belting and service businesses, OEM-aligned partners, and regional technical sales firms.
The engineered range, application support, product training, specification guidance, marketing support, technical escalation, and manufacturer-level backup.
Regional market access, technical credibility, active sales capability, a service orientation, and the willingness to protect the Tru-Trac engineering standard.
Become a Tru-Trac channel partner and represent the engineered standard in your territory.
Field-tested · customer-spoken























